What to expect
A clear four-stage process, transparent fees, and a report you can use at home and at school.
Initial consultation and consent
We begin by discussing your child’s developmental history, current concerns and assessment goals. The assessment process, fees and consent arrangements are explained.
Assessment
Your child completes a range of age-appropriate assessments based on the referral concerns. Relevant information may also be gathered from parents, teachers and other professionals, with consent.
Written report
Assessment findings are carefully interpreted and integrated into a comprehensive report, outlining your child’s strengths, areas of difficulty and recommendations.
Parent feedback
A feedback session is provided to explain the findings, discuss recommendations and answer any questions.
Report turnaround
Written reports are generally completed within 14–21 business days after all assessment sessions have been completed and the required information has been received.
More complex assessments may require up to 28 business days. We will advise you if additional time is needed.
Fees and payment arrangements
We aim to provide clear and transparent information about our fees before assessment begins. A written quotation and Service Agreement will be provided for review and signing before the assessment commences.
- First instalment (50%) — payable before the first assessment appointment
- Second instalment (50%) — payable on completion of the assessment, before the written report is released
- Additional consultations or follow-up support may be available at $250 per hour, subject to availability and agreement
Medicare, private health insurance and NDIS
Our standard cognitive, learning difficulties and ADHD assessment packages are offered as privately funded services.
Medicare rebates are generally not available for these assessment packages. Some assessment services may qualify for funding under specific referral or eligibility arrangements.
Families are encouraged to check their eligibility with Medicare, their private health insurer or relevant funding provider before booking. We will provide clear information about applicable fees and funding arrangements before proceeding.
Cancellation policy
| Notice provided | Arrangement |
|---|---|
| 2 or more business days | No cancellation fee |
| Less than 2 business days | 50% of the scheduled appointment fee may apply |
| Non-attendance without notice | Up to 100% of the scheduled appointment fee may apply |
| Illness or exceptional circumstances | Considered on an individual basis; fees may be waived |
Additional conditions
- If an assessment is discontinued before completion, only services already provided will be charged.
- Appointments may be rescheduled, subject to availability.
- Cancellation fees, where applicable, will be outlined in the Service Agreement.
- Please contact us as soon as possible if your child is unwell or unable to attend.
Important information. Our practice currently focuses on cognitive, learning, ADHD and intellectual disability assessments. Comprehensive autism diagnostic assessments and ongoing psychological therapy are not currently offered. Where additional assessment or ongoing therapeutic support is required, we can provide recommendations for appropriate services and professionals.